CELPIP registration, your CELPIP account and results
You register for the CELPIP test online in your CELPIP Account. Paragon, the company that runs the test, says the test centres do not take registrations. Scores usually appear in the same account 2-4 business days after the test, though Paragon's overview page says 3-4.
This page covers the account side of CELPIP: registering, paying, what to know before test day, where your scores appear and how to change or cancel a booking. Every rule below is Paragon's own wording, with the page it comes from.
Registering for the CELPIP test
Online, in your CELPIP Account, with one card.
Paragon Testing Enterprises runs CELPIP. It calls the place where you register, pay, see your bookings and read your scores the CELPIP Account.
"The CELPIP Test Centres do not process any registration applications. The best and easiest way to register is online."
| Registration rule | What Paragon says |
|---|---|
| Payment | Full payment must be made with one card only. |
| Cards accepted online | Online: VISA®, MasterCard®, American Express®. Paragon's FAQ also says it accepts payments through Stripe. Through Stripe, it supports “Credit and Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB” and “Wallets: Apple Pay, Google Pay, Alipay and WeChat”. “Note: Availability of specific methods depends on the customer’s location and currency.” |
| More than one booking (policy page and FAQ) | You may register for no more than one Test Session within five (5) calendar days. Test session registrations that violate this rule are subject to cancellation by Paragon. |
| More than one booking (city pages) | You may register for more than one test session only if all test sessions are at least four (4) calendar days apart from each other. Test session registrations that violate this rule are subject to cancellation by Paragon. |
| Under 18 | If you are under 18, please fill out our CELPIP Registration Form for Minors. Registration by mail and payment by money order are “applicable to minors only for registrations in Canada”. |
Our reading: Paragon's own pages give two versions of the retake gap, so the safer plan is to leave at least five days between sittings.
Before test day
Arrival time, photos and name changes.
Paragon says the name, date of birth and passport details on your registration must match exactly the valid, unexpired ID you show on the day, or you may be refused entry with no refund or transfer. Paragon's rules on arriving, photos and changes to your details are below.
| Question | What Paragon says |
|---|---|
| Can I arrive late? | Unfortunately not. You must arrive 45 MINUTES prior to the start of your CELPIP Test. Check-in for your test closes 15 MINUTES before the scheduled start time. If you arrive after this time, you will be denied entrance to the CELPIP Test and will not be eligible for a refund or transfer. |
| Do I need a photo? | No. You do not need to submit a photo of yourself as a part of your application or on the day of your CELPIP Test. |
| Can I change my name or passport details? | To update the registration details (i.e. name, date of birth, passport information), please contact our office by email at least seven (7) days in advance of your test sitting to submit a formal request to have it amended. |
Your scores and your CELPIP Account
Where they appear, how long they stay, how to send them.
"CELPIP Test scores are available online through your CELPIP Account in 2-4 business days after your test date."
- You will receive an email notification once your scores are available.
- Your CELPIP Official Score Report will be available for download as a PDF once the scores have been posted.
- Your CELPIP Test scores can be accessed and viewed online in your CELPIP Account for a period of 5 years from your test date.
- hard copy score reports have been discontinued.
- please download a PDF copy of your CELPIP Official Score Report from your CELPIP account.
If your scores are late, or you want a re-evaluation, the rules and the deadlines are on the CELPIP results time and re-evaluation page.
Changing or cancelling a booking
The deadline is 7 days before the test.
| If you want to | What Paragon says |
|---|---|
| Cancel | If you are unable to attend a Test Session for which you are registered, you may request a cancellation of the registration in your CELPIP Account. |
| Cancel at least 7 days ahead | If your cancellation request is received by Paragon at least seven (7) calendar days before the date of the Test Session, then Paragon will grant your cancellation request and provide you with a refund of fifty percent (50%) of the fee you paid for the Test Session registration. |
| Cancel with less than 7 days left | If your cancellation request is received by Paragon less than seven (7) calendar days before the date of the Test Session, then Paragon will grant your cancellation request and you will not receive any refund of the fee that you paid for the cancelled Test Session registration. |
| Transfer to another sitting | You can transfer to another test sitting of the same type as originally registered for. Transfers must be made at least 7 days before the original test date. The first transfer is free; the subsequent transfer fee is CAD $50 or equivalent (plus applicable taxes). |
| Transfer fee, second version in the policy page | If your transfer request is received by Paragon at least seven (7) calendar days before the date of the Test Session and Paragon grants your transfer request, then you will be required to pay a transfer fee of $50.00 CAD plus applicable taxes. |
| Who decides on a transfer | Paragon in its discretion will determine whether to grant a transfer with a fee or FREE or refuse your request for the transfer of a Test Session registration. |
| Transfer with less than 7 days left | If your transfer request is received by Paragon less than seven (7) calendar days before the date of the Test Session contact Paragon’s customer service at 778-327-6854 or [email protected]. Paragon in its discretion may require that you support your transfer request with appropriate documentation (e.g. doctor’s note or evidence of bereavement) confirming the reason for the transfer request in form and content satisfactory to Paragon. |
Paragon's pages do not agree on the transfer fee. Its policy page and its FAQ say the first transfer is free and later ones cost CAD $50 plus taxes. Further down, the same policy page says a granted transfer carries a fee of $50.00 CAD plus applicable taxes, and Paragon's city pages and its Canada page carry only that paid version. Paragon also says it decides whether a transfer is free, paid or refused. Check the price on the transfer screen before you confirm.
Fees for each CELPIP test type are on the CELPIP test price in Canada page.
Common questions
Online, in your CELPIP Account. Paragon says: “The CELPIP Test Centres do not process any registration applications. The best and easiest way to register is online.”
CELPIP Test scores are available online through your CELPIP Account in 2-4 business days after your test date, according to Paragon's results page. Its overview page says 3-4 business days. The longer rules for late scores are on the CELPIP results page.
Your CELPIP Test scores can be accessed and viewed online in your CELPIP Account for a period of 5 years from your test date.
hard copy score reports have been discontinued. Your CELPIP Official Score Report will be available for download as a PDF once the scores have been posted.
Full payment must be made with one card only.
You can transfer to another sitting of the same test type if Paragon receives your request at least 7 calendar days before your test date. Paragon's pages disagree on the fee. Its policy page says: “The first transfer is free; the subsequent transfer fee is CAD $50 or equivalent (plus applicable taxes).” But the same policy page also says a granted transfer carries “a transfer fee of $50.00 CAD plus applicable taxes”, and its FAQ says Paragon “in its discretion will determine whether to grant a transfer with a fee or FREE or refuse your request”. Check the price on the transfer screen before you confirm. Inside 7 days, contact Paragon. Its policy page says it may require documents such as a doctor's note; its FAQ says it will.